Assistant Director: Debt ManagementJohannesburg

Requirements

Duties

• To ensure administration and collections of debts due to GPG departments.
• Supervision of Staff.
• Manage performance evaluations of the team.
• Identify staff training needs and development.
• Supervision of staff dent management and collection tasks.
• Ensuring and effectively managed and cohesive team.
• Coaching and mentoring of staff.
• Ensuring the development and growth of the staff.
• Ensure that work is distributed equally and manage workloads.
• Leave management in accordance with the leave policy.
• Ensure that the administration of debts is achieved per SLA for the GPG departments per SLA target.
• Monitoring of daily activities performed by staff.
• Ensure that debts are recorded within SLA timelines.
• Debt administration processes are followed.
• Monitor error reports and advise on corrective measures.
• Quality assurance of work performed.
• Verification and validation of all received debt mandates.
• Ensure all accounts (i.e.
• Ledger accounts, etc) are verified before the debt is authorized.
• Ensure that internal controls are adhered to in line with policies and procedures.
• Attending to audit queries and submission of RFI.
• Retrieval and submission of requested information within SLA timelines.
• Compile management audit response.
• Overseeing the implementation of the audit action plan.
• Overseeing and management of record keeping.
• Ensure that sensitive information is protected as per POPI act.
• Ensure that the unit sustains the SABS ISO 9001/2008 quality assurance certificates.
• Verify and authorise the system transactions.
• All debt-related transactions on relevant systems:
• BAS, PERSAL, SAP and ECM.
• Resolution of escalated queries and provide feedback.
• Consolidation and analysis of the debt administration productivity report.
• Weekly productivity analysis report.
• Monthly take on variance report.
• Ensure that collection and legal recovery is achieved per SLA for the GPG departments and reduce outstanding debt per SLA target.
• Monitoring of daily activities performed by staff.
• Ensure that debts are collected within SLA timelines.
• Adopt procedures and processes necessary to recover all State monies from defaulters.
• Debt collection processes are followed.
• Follow up on progress report on cases referred to State Attorney.
• Quality assurance of work performed.
• Write-off recommendations before submission to the departments.
• Memos for legal action and hand over to the State Attorney.
• Spot checks for debt files.
• Ensure that internal controls are adhered to in line with policies and procedures.
• Resolution of escalated queries and provide feedback.
• Ensure administration of credits balances and Debt Suspense (Ledger Accounts) achieved per SLA for the GPG departments.
• Monitoring of daily activities performed by staff.
• Clearing of Ledger accounts within SLA timelines.
• Request monthly report for credit balances.
• Quality assurance of work performed.
• Verify, correct, and sign the following memos and ISO form related to:
• Credit refund to suppliers, Credit funds to debtors.
• Credit refund to beneficiaries of the deceased.
• Spot checks of credits balance on aging analysis and balances on debt suspense account.
• Ensure that internal controls are adhered to in line with policies and procedures.
• Overseeing and management of record keeping.
• Management of stakeholder relationships.
• Prepare, consolidate, and compile management reports for GPG departments.
• Request and prepare monthly BAS reports.
• Supply monthly debt management reports. i.e.
• OPSCOM, HOD Analysis and STRAT reports.
• Analysis of the reports through stakeholders’ engagement.
• Effective customer relations management.
• Coordinating and facilitate information sharing sessions.
• Review of policies and procedures when necessary.
• Overseeing the implementation of policies and procedures.
• Ensure that advocacy of policies and training sessions are conducted.
• Consultations with State Attorney and other stakeholders.
• Compilation and submission of miscellaneous reports for management.
• Management of the SMS debt related cases.
• Participation in the recruitment process for debt management and other units.
• Shortlisting and conducting interviews.

How to apply

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Enquiries

Notes from the department

• Only an updated comprehensive CV (with detailed personal information, duties, experience, and references) is required.
• The online Z83 form must be completed in full.
• All fields of Section A, B, C and D of the online Z83 must be completed in full.
• Section E, F, G (Due to the limited space on the online Z83 it is acceptable for applicants to indicate refer to CV or see attached.
• However, the question related to conditions that prevent re-appointment under Part “F” must be answered and declaration signed.
• Applicants are not required to attach copies of qualifications.
• Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents.
• Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted).
• Shortlisted candidates must be available for interviews at a date and time determined by the Gauteng Department of e-Government.
• The appointment is subject to positive outcomes on employment suitability checks, which include but are not limited to security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification, and criminal record.
• Successful candidates must obtain a positive security clearance.
• Applicants who fail to meet the requirements will not be considered.
• Such applications will be regarded as a regret.
• All shortlisted candidates, including SMS, shall undertake two pre-entry assessments.
• One must be a practical exercise, and the other must be an integrity (ethical conduct) assessment.
• Selection panels shall score both technical exercises as an additional criterion in the interview process.
• Please note that all applicants for Senior Management positions are required to complete the SMS Pre-Entry Programme administered by the National School of Government (NSG) prior to appointment.
• No appointment will take place without the successful completion of the pre-entry certificate and submission of proof thereof.
• The Course is available at NSG under the name Certificate for entry into the SMS and the full details can be sourced by the following link: https://www.thensg.gov.za/trainingcourse/smspre-entry-programme/.
• For more information regarding the course please visit the NSG website: www.thensg.gov.za.
• All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview.
• Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity.
• (This applies only when there is an SMS post).” If you have not received a response from this institution within three months of the closing date, please consider your application unsuccessful.
• The Department reserves the right not to make any appointment(s) to the below advertised post(s).