Jobs · Eastern Cape · Employment and Labour
Senior Administration Officer: OperationsLabour Centre: Ku-Gompo City
Closes Friday 27 November 2026: 16:00 walk-in, 23:59 online
The circular is the only authoritative source. Open the PDF at page 13 (opens in new tab)
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Four Senior Administration Officer posts in Operations at Labour Centres in the Eastern Cape. For people with a relevant NQF Level 6 qualification and client service or claims experience in Unemployme
- Duties include providing Unemployment Insurance services to customers, quality checks and follow-up on UI applications, running UI claims and processing, and supervising staff, finances and equipment in the section.
- Must have an undergraduate qualification at NQF Level 6 in a listed field such as Operations Management, Public Administration, Business Administration, Management or Finance, recognised by SAQA.
- Must have two years of functional experience in a client service or claims processing environment in operations or the insurance environment, and a valid driver's licence.
- Useful knowledge includes the UI Act, the UIC Act, UIF policies and procedures, Batho Pele Principles and POPIA. Skills include communication, presentation, problem solving, planning and computer literacy.
- Posts are based at Ku-Gompo City, Graaff-Reinet, Makhanda and Kariega (four separate reference numbers).
- Apply to the Deputy Director: Labour Centre Operations at the relevant Labour Centre, by post, hand delivery or email as listed in the advert. The advert does not state a closing date.
Generated by claude-haiku-5-5 from the text below; it may be wrong or incomplete. Original wording, page 13 (opens in new tab)
Requirements
- An undergraduate qualification in Operations Management / Public Management or Administration / Business Administration or Management / Administrative Management / Management / Financial Accounting / Finance at NQF Level 6 as recognized by SAQA.
- A valid driver’s license.
- Two (2) years functional experience in Client Service environment / Claims Processing environment in operations or Insurance Environment.
- Knowledge:
- Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act (UICA), Department of Employment and Labour & UIF Policies and Procedure, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA).
- Skills:
- Interpersonal, Presentation, Listening, Communication (verbal and written) Computer Literacy, Problem Solving, Planning and Organizing.
Duties
- Provide Unemployment Insurance Services through interaction with customers.
- Provide quality assurance and follow-up on Unemployment Insurance applications.
- Administer the UI Claims and Processing Services.
- Supervise resources (Human, Financial, Equipment/ Assets) in the section.
How to apply
Deputy Director: Labour Centre Operations, PO Box 342 Graaff-Reinet, 6280, Hand deliver at 63 Church Street Graaff-Reinet 6280. Email: Jobs- ECGRN@labour.gov.za Deputy Director: Labour Centre Operations IG Building Ensuco House NR Hill and Church Streets East London 5201. Email: Jobs–ECELN@labour.gov.za Deputy Director: Labour Centre Operations, PO Box X 342 Makhanda, 6140, Hand deliver at 20 High Street Makhanda, 6140. Email: Jobs- ECGTN@labour.gov.za Deputy Director Labour Centre Operations: PO Box 562, Kariega 5200, Hand deliver at 15A Chase Street, Kariega 6230. Email: Jobs- ECUHG@labour.gov.za
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Enquiries
Mr. S Mshumpela Tel No: (049) 892 2142 Mr M Njamela Tel No: (043) 702 7500 Ms Ntlokwana Tel No: (046) 622 2104 Ms W Koba Tel No: (041) 260 7047
Notes from the department
EE targets- Priority will be given to African Male, White Males, White Females, Coloured Males.
As printed in Circular 41 of 2026 · page 13 · open the PDF (opens in new tab)
POST 41/12: SENIOR ADMINISTRATION OFFICER: OPERATIONS (X4 POSTS) SALARY: R413 001 per annum CENTRE: Labour Centre: Ku-Gompo City Ref No: HR4/4/11/19 (X1 Post) Labour Centre: Graaff-Reinet Ref No: HR4/4/11/20 (X1 Post) Labour Centre: Makhanda Ref No: HR/4/4/11/21 (X1 Post) Labour Centre: Kariega Ref No: HR4/4/11/22 (X1 Post) REQUIREMENTS: An undergraduate qualification in Operations Management / Public Management or Administration / Business Administration or Management / Administrative Management / Management / Financial Accounting / Finance at NQF Level 6 as recognized by SAQA. A valid driver’s license. Two (2) years functional experience in Client Service environment / Claims Processing environment in operations or Insurance Environment. Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act (UICA), Department of Employment and Labour & UIF Policies and Procedure, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA). Skills: Interpersonal, Presentation, Listening, Communication (verbal and written) Computer Literacy, Problem Solving, Planning and Organizing. DUTIES: Provide Unemployment Insurance Services through interaction with customers. Provide quality assurance and follow-up on Unemployment Insurance applications. Administer the UI Claims and Processing Services. Supervise resources (Human, Financial, Equipment/ Assets) in the section. ENQUIRIES: Mr. S Mshumpela Tel No: (049) 892 2142 Mr M Njamela Tel No: (043) 702 7500 Ms Ntlokwana Tel No: (046) 622 2104 Ms W Koba Tel No: (041) 260 7047 APPLICATIONS: Deputy Director: Labour Centre Operations, PO Box 342 Graaff-Reinet, 6280, Hand deliver at 63 Church Street Graaff-Reinet 6280. Email: Jobs- ECGRN@labour.gov.za Deputy Director: Labour Centre Operations IG Building Ensuco House NR Hill and Church Streets East London 5201. Email: Jobs–ECELN@labour.gov.za Deputy Director: Labour Centre Operations, PO Box X 342 Makhanda, 6140, Hand deliver at 20 High Street Makhanda, 6140. Email: Jobs- ECGTN@labour.gov.za Deputy Director Labour Centre Operations: PO Box 562, Kariega 5200, Hand deliver at 15A Chase Street, Kariega 6230. Email: Jobs- ECUHG@labour.gov.za NOTE: EE targets- Priority will be given to African Male, White Males, White Females, Coloured Males.