Jobs · Gauteng · Employment and Labour
Client Service OfficerLabour Centre: Kempton Park
Closes Friday 27 November 2026: 16:00 walk-in, 23:59 online
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Client Service Officer post (two posts) at the Labour Centre in Kempton Park. Handles registration of claims, service queries and complaints. Suits people with Grade 12 and no experience required.
- Two Client Service Officer posts are advertised under reference HR4/4/4/10/15 (Post 41/23).
- Duties include receiving and checking documents for registration, registering claims on the Operational System, and helping employers at the kiosk, online system and service centres.
- The officer also handles all service-related queries and complaints.
- Minimum requirement is Grade 12. No experience is required.
- The salary is R280 278 per year.
- The post is based at the Labour Centre in Kempton Park.
- Applications go to the Chief Director: Provincial Operations, PO Box 4560, Johannesburg, 2001, or can be hand delivered to No 47 Empire Road, Parktown. Online applications use the link given in the advert.
Generated by claude-haiku-5-5 from the text below; it may be wrong or incomplete. Original wording, page 18 (opens in new tab)
Requirements
- Grade 12, No Experience Required, Knowledge:
- Relevant regulations, laws and legislation, Data Collection / Capturing, Public Service Act, Public Service Regulation, Compensation Fund business strategies and goals, Compensation Fund value chain, Directorate goals and performance requirements, PFMA and Treasury Regulations, Customer Service (Batho Pele Principles), Occupational Health and Safety Act (OHS), Promotion of Access to Information Act, The Constitution of RSA, Legislative Requirements:
- COIDA Skills:
- Query Management, Active Listening, Excellent Communication, Emotional Intelligence.
Duties
- Receive and verify documents for registration.
- Register the claims on the Operational System.
- Assist employer services at the kiosk, online system and service centres.
- Handle all service-related queries and complaints.
How to apply
Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or hand deliver at: Department of Employment and Labour, No 47 Empire Road, Parktown. To apply follow the link https://essa.labour.gov.za/EssaOnline/WebBeans/
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Enquiries
Mr S Mdluli Tel No: (012) 406 5613/ 067 424 6655
Notes from the department
EE targets – Priority will be given to African males and White males.
As printed in Circular 41 of 2026 · page 18 · open the PDF (opens in new tab)
POST 41/23: CLIENT SERVICE OFFICER REF NO: HR4/4/4/10/15 (X2 POSTS) SALARY: R280 278 per annum CENTRE: Labour Centre: Kempton Park REQUIREMENTS: Grade 12, No Experience Required, Knowledge: Relevant regulations, laws and legislation, Data Collection / Capturing, Public Service Act, Public Service Regulation, Compensation Fund business strategies and goals, Compensation Fund value chain, Directorate goals and performance requirements, PFMA and Treasury Regulations, Customer Service (Batho Pele Principles), Occupational Health and Safety Act (OHS), Promotion of Access to Information Act, The Constitution of RSA, Legislative Requirements: COIDA Skills: Query Management, Active Listening, Excellent Communication, Emotional Intelligence. DUTIES: Receive and verify documents for registration. Register the claims on the Operational System. Assist employer services at the kiosk, online system and service centres. Handle all service-related queries and complaints. ENQUIRIES: Mr S Mdluli Tel No: (012) 406 5613/ 067 424 6655 APPLICATIONS: Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or hand deliver at: Department of Employment and Labour, No 47 Empire Road, Parktown. To apply follow the link https://essa.labour.gov.za/EssaOnline/WebBeans/ NOTE: EE targets – Priority will be given to African males and White males.