Senior Admin Officer: Business Analyst

Requirements

• Grade 12 plus a 3-year National Diploma (NQF level 6)/Degree (NQF level 7) in ICT (Computer science or Informatics), Business Analysis certificate will serve as a strong advantage.
• Minimum of 2-3 years' experience in similar position.
• All valid relevant driving licenses (A and EC).
• No criminal record or any pending cases against you.
• Knowledge and Skills:
• System development Cycle.
• Business analysis techniques.
• Knowledge and understanding of different IT processes.
• Relevant Public Service Regulations.
• Understanding of expectations of customers.
• A good understanding of the organization's business and how IT contributes to it.
• Very strong communication skills: oral, written, presentation, Facilitation.
• Requirements elicitation and documentation.
• Technical understanding with ability to translate into business concepts.
• Feasibility studies.
• Ability to work under fire; handle stressful situations in a calm manner.
• Relationship management and conflict resolution skills.
• The ability to bring together and work with a team of people with varied backgrounds technical experts and process owners.
• A good understanding of the organization's IT infrastructure, services provided and customers/users Business process Reengineering.
• Statistical, numerical and analytical principles and processes.
• Innovative thinking with service quality, and its improvement, within limits of costs and business Testing against Requirements.
• Object and Structured Analysis.
• Project management.
• System specification.
• Business performance Management.
• Customer relationship Management.
• Technical credibility.

Duties

• To analyse the various requirements of the organization and to bridge the gap between Business and Information and Communications Technology (ICT).
• Planning strategically - The analysis of the organisation's strategic business needs.
• Operating/Business Model Analysis - The definition and analysis of the organization's policies and market business approaches.
• Identify new business opportunities.
• Conduct feasibility studies. analyse users’ needs to be able to conceptualize, maintain and document programs and applications.
• Requirements elicitation and documentation.
• Develop project proposal.
• Develop business case.
• IT/Technical business analysis - the interpretation of business rules and requirements for technical and business systems.
• Process definition and design.
• Process identification and process modelling.
• The business process modelling and design.
• Solution assessment and validation through verification of the correctness of a proposed solution, support the implementation of a solution and assess possible shortcomings in the implementation. continuous process improvement.

How to apply

New to the Z83 form? Read the application guide.

Enquiries

Notes from the department

• Applications must be submitted on new Z83 form, obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents (effective from 01 January 2021).
• All fields in Part A to D of the Z83 form must be completed, and Part E to G noting that there is limited space provided applicants often indicate “refer” to CV or see attached, this is acceptable as long as the CV is attached and provides the required information.
• If the information is not provided in the CV, the applicant may be disqualified.
• The question related to the conditions that prevent re-appointment under Part F must be answered.
• Declaration must be completed and signed.
• The fully completed and signed new Z83 form should be accompanied by a recently updated comprehensive CV only (only shortlisted candidates will be required to submit certified copies of qualifications).
• Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualifications Authority (SAQA).
• Applicants who do not comply with the above requirements, as well as late applications, will not be considered.
• Failure to submit all the requested documents will result in the application not being considered.
• Correspondence will be limited to short-listed candidates only.
• If you have not been contacted within three (3) months after the closing date of this advertisement, please accept that your application was unsuccessful.
• All shortlisted candidates, including SMS, shall undertake two pre-entry assessments.
• One must be a practical exercise, and the other must be an integrity (ethical conduct) assessment.
• Selection panels shall score both technical exercises as an additional criterion in the interview process.
• Suitable candidates will undergo a personnel suitability check (Vetting, criminal record, citizenship, credit record checks, qualification verification, and employment verification).
• The Department of Community Safety reserves the right not to make an appointment and to use other recruitment processes.
• Candidate will be placed according to corridor coordination and the Department’s needs.
• The Department will not accept posted, emailed or hand delivered applications.
• We encourage youth, people with disability, coloured, Indian and white to apply and a confirmation of disabilities from a registered medical practitioner must be attached to the application.
• Please Note:
• Due to the large number of applications, we envisage to receive, applications will not be acknowledged.
• If you do not receive any response within 3 months, please accept that your application was unsuccessful.