Programme Manager: (E-Government for Citizens)

Requirements

• An appropriate 3-year tertiary qualification (National Diploma/Bachelor's); a minimum of 3 years on a middle management level experience.
• Competencies:
• Knowledge of and working experience in the following: legislation, regulatory frameworks, policies and best practices relevant to the line functions; use information systems that support the management of knowledge and information relating to the line function; manage projects; implement operational management practices; implement mentoring and coaching practices; manage national and provincial human resources, financial management and supply chain management instruments and legislation; support and implement national and provincial policies of the government of the day; understand and support provincial government functions and services; manage the statutory framework governing the broad management of the public service; manage staff performance management systems; manage disciplinary and grievance procedures;
• Skills: perform numeracy and literacy functions; use computer systems effectively; communicate effectively in the required language; manage projects; perform accounting, finance and audit functions;
• Other: conduct analysis; perform benchmarking; apply conceptual, interpretive and formulation skills; conduct diagnostic assessments; facilitate and provide process consultation; influence stakeholders; implement innovative problem-solving; design interventions; conduct interviews; provide leadership; listen effectively; mentor and coach; motivate staff and stakeholders; negotiate effectively; build and maintain professional networks; plan and organise activities; deliver presentations; conduct research; build effective teams; maintain strong interpersonal relationships.

Duties

• Guide the maintenance and enhancement of citizen digital engagement across WCG channels;
• Provide residence with the necessary infrastructure and skills development opportunities to and use access government services using technology;
• Deliver efficient, citizen-centred services across digital channels;
• Provide a data and reporting service for WCG digital channels;
• Plan and manage the work of and account for the overall performance of the Sub- directorate;
• Manage people and finance.

How to apply

New to the Z83 form? Read the application guide.

Enquiries

Notes from the department

• Shortlisted candidates will be required to attend interviews on a date and time determined by the department and will be required to submit duly completed and signed vetting and supporting documentation within the timeframe communicated by the WCG and prior to the interview date.
• Failure to provide the required duly completed and signed vetting and supporting documentation within the prescribed timeframe, without reasonable justification, may result in the shortlisted candidate not being considered further in the current recruitment and selection process.
• All shortlisted candidates shall undertake two pre-entry assessments.
• One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment.
• The selection process will be guided by the EE targets of the employing department.
• By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference.
• Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.
• Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00.
• Contact the helpline at 086 137 0214.
• For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert.
• Please ensure that you submit your application before the closing date as no late applications will be considered.