Jobs · Eastern Cape · Employment and Labour
Client Service Officer: Employer ServicesLabour Centre: KuGompo City
Closes Friday 27 November 2026: 16:00 walk-in, 23:59 online
The circular is the only authoritative source. Open the PDF at page 17 (opens in new tab)
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Client service officer at a Labour Centre. Screens people, processes UIF benefit applications, registers payment continuation forms and does admin work. No experience needed; Grade 12 required.
- Duties: provide screening services, process applications for UIF benefits, register payment continuation forms and provide administrative functions.
- Must have: Grade 12 / Senior Certificate. No experience is required.
- Knowledge needed includes the Unemployment Insurance Act, the Unemployment Insurance Contributions Act, the PFMA, POPIA and Batho Pele Principles.
- Skills needed include interpersonal skills, telephone etiquette, interviewing, computer literacy, communication, customer relations and conflict management.
- Based at the Labour Centre in KuGompo City, Eastern Cape.
- Closing date: not stated in the text.
Generated by claude-haiku-5-5 from the text below; it may be wrong or incomplete. Original wording, page 17 (opens in new tab)
Requirements
- Grade 12 / Senior Certificate.
- No experience required.
- Knowledge:
- Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Department of Labour and UIF Policies and Procedures, Treasury Regulations, UIF’s Vision, Mission and Values, Departmental Policies, Procedures and Guidelines, Batho Pele Principles.
- Skills:
- Interpersonal, Telephone etiquette, Interviewing, Computer Literacy, Communication (verbal and written), Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical and on job training (operational systems).
Duties
- Provide screening services.
- Process applications for UIF Benefits.
- Register payment continuation forms.
- Provide administrative functions.
How to apply
Deputy Director: Labour Centre Operations IG Building Ensuco House NR Hill and Church Streets, East London, 5201. Email: Jobs –ECELN@labour.gov.za
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Enquiries
Mr M Njamela Tel No: (043) 702 7500
Notes from the department
EE Targets- Priority will be given to African Male, White Males, White Females, Coloured Males.
As printed in Circular 41 of 2026 · page 17 · open the PDF (opens in new tab)
POST 41/20: CLIENT SERVICE OFFICER: EMPLOYER SERVICES REF NO: HR4/4/11/26 SALARY: R280 278 per annum CENTRE: Labour Centre: KuGompo City REQUIREMENTS: Grade 12 / Senior Certificate. No experience required. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Department of Labour and UIF Policies and Procedures, Treasury Regulations, UIF’s Vision, Mission and Values, Departmental Policies, Procedures and Guidelines, Batho Pele Principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer Literacy, Communication (verbal and written), Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical and on job training (operational systems). DUTIES: Provide screening services. Process applications for UIF Benefits. Register payment continuation forms. Provide administrative functions. ENQUIRIES: Mr M Njamela Tel No: (043) 702 7500 APPLICATIONS: Deputy Director: Labour Centre Operations IG Building Ensuco House NR Hill and Church Streets, East London, 5201. Email: Jobs –ECELN@labour.gov.za NOTE: EE Targets- Priority will be given to African Male, White Males, White Females, Coloured Males.