Jobs · Eastern Cape · Education
Registry Clerk: Records and Document Management
Directorate: Education District Office
Closes Friday 13 November 2026
The circular is the only authoritative source. Open the PDF at page 182 (opens in new tab)
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Two registry clerk posts in an education district office, handling records, mail and documents. Suits people with a Grade 12 certificate and no experience required.
- Two posts (ref DOE107/10/2026 for Nelson Mandela Bay and DOE108/10/2026 for Sarah Baartman).
- Main duties: receive, sort, register and send mail; handle telephone and client enquiries; open, file and trace records; scan files; and keep franking and remittance registers.
- Must-have: Grade 12 certificate, no experience required, good written and verbal English, basic computer skills, and knowledge of registry practices and public service legislation.
- Knowledge of the education sector is an added advantage.
- Based in Nelson Mandela Bay and Sarah Baartman, Eastern Cape.
Generated by claude-haiku-5-5 from the text below; it may be wrong or incomplete. Original wording, page 182 (opens in new tab)
Requirements
- A Grade 12 certificate with no experience required.
- Effective communication skills (written and verbal skills) and a good command of English language.
- Knowledge of registry duties, practices as well as the ability to capture data, and operate computer.
- Working knowledge and understanding of the legislative framework governing the Public Service.
- Knowledge of storage and retrieval procedures in terms of the working environment.
- Knowledge and understanding of PFMA, Treasury Regulations, Public Service Act and Employment of Educator Act.
- Effective verbal and written communication skills.
- Well-developed reasoning mathematical, innovative thinking as well as problem solving ability, ability to execute variety of tasks and be able to work under pressure.
- Knowledge of Education Sector will be added advantage.
Duties
- Attend to clients.
- Handle telephone and other enquiries received.
- Receive and register hand delivered mail/files.
- Receive all mail.
- Sort, register and dispatch mail.
- Distribute notices on registry issues.
- Opening and closing files according to the record classification system.
- Filing / storage, tracing (electronically/manually) and retrieval of documents and files.
- Complete index cards for all files.
- Open and maintain franking machine register.
- Frank post, record money and update register on a daily basis.
- Do spot checks on posts to ensure that no private posts are included.
- Lock post in postbag for messengers to deliver to Post Office.
- Open & maintain remittance register.
- Record all valuable articles as prescribed in remittance register.
- Hand delivers and signs over remittances to finance.
- Send wrong remittances back to sender via registered post and record reference number in register.
- Keep record daily of amount of letters received.
- Electronic scanning of files.
- Sort and package files for archives and distribution.
- Compile list of documents to be archived and submit to the supervisor.
- Keep records for archived documents.
How to apply
Applications must be submitted via the provincial e-recruitment system accessible at: https://ecprov.gov.za (under Careers) and/or at https://erecruitment.ecotp.gov.za. The Provincial e-Recruitment System is available 24/7 and closes at 23: 59 on the Closing Date. To report any e- Recruitment System challenges send an email with your (i) ID Number, (ii) profile email address, (iii) details of your issue to: erecruitment@ecdoe.gov.za. Do not send any applications to this email address; should you do so, your applications/ CV will be regarded as lost and will not be considered. Technical support is limited to working hours: (08:00 16:30 Mon-Thursday and 08:00- 16:00 on Friday). Direct all enquiries to the specified enquiries person or email Address.
New to the Z83 form? Read the application guide.
Enquiries
Mr. W Payi Tel No: (040) 608 4200 For e-Recruitment Enquiries, Email: erecruitment@ecdoe.gov.za
Notes from the department
- Applications must be submitted on a duly completed New Z83 form (effective from 01 January 2021), e-Recruitment System automatically generates Z83 immediately you press apply and generate Z83.
- Applicants are not required to submit copies of qualifications and other relevant documents upon application but must submit a fully completed Z83 form and detailed Curriculum Vitae.
- NB:
- Z83 in the e-recruitment system is currently not signable; so, applicants who submitted applications via the e-recruitment system will not be disqualified for an unsigned Z83 instead will be requested to sign on/or before the interview day.
- View the list of the positions you applied for on “My Job Applications” and do note that the system Z83 does not reflect work experience and qualifications, however, every detail of your information does reflect to the Recruitment team.
- Shortlisted candidates will be required to submit certified copies of qualifications, and other relevant documents (like a copy of Permanent Resident Permit for Non-RSA Citizens/Permanent Resident Permit Holders to HR on or before the interview date.
- Failure to submit all the required documents will disqualify the application.
- Correspondence will be limited to short-listed candidates only.
- If you have not been contacted within six (6) months after the closing date of this advertisement, please accept that your application was unsuccessful.
- Selected candidates will be subjected to a personnel suitability check (criminal record check, citizenship verification, financial/asset record check, qualification/ study verification and previous employment verification).
- All shortlisted candidates, including the SMS shall undertake two pre-entry assessments.
- One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements, and the other must be an integrity (ethical conduct) assessment.
- Selection panels shall score both technical exercises as an additional criterion in the interview process.
- All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview.
- Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity.
- The Selection Panel will recommend candidates to attend a generic Managerial Competency Assessment in compliance with the DPSA Directive on the implementation of Competency-based Assessment.
- Successful candidates will also be subjected to security clearance processes.
- Where applicable, candidates will be subjected to a skills/ knowledge test.
- The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools.
- Successful candidates will be appointed on a probation period of twelve 12/24 months.
- It is the objective to address the Employment Equity Affirmative Action Measures in line with the Employment Equity Plan and to achieve equitable representation across race and gender.
- The EE targets of the recruiting Department will be adhered to although the applications are welcome from all racial groups.
- The Recruiting Department reserves the right to amend/ review/ withdraw the advertised posts if by so doing, the best interest of the department will be well served.
- (Females and People with Disabilities are also requested to apply and indicate such in their applications).
- SMS pre-entry certificate (Nyukela) must be submitted prior appointment.
- Full details can be sourced by following the link: https://www.thensg.gov.za/training-course/sms-pre-entry-programme.
- Misrepresentation in the application documents will result in automatic disqualification and disciplinary action in the event the candidate has already been appointed.
- Note:
- Due to austerity measures, the Department will not carry any related costs (transport, accommodation, and meals) for candidates attending pre-selection assessment/s and interviews.
- Due to austerity measures, the Department will not carry any related costs (transport, accommodation, and meals) for candidates attending pre-selection assessment/s and interviews.
As printed in Circular 39 of 2026 · page 182 · open the PDF (opens in new tab)
POST 39/239: REGISTRY CLERK: RECORDS AND DOCUMENT MANAGEMENT (X2 POSTS) Directorate: Education District Office SALARY: R237 453 - R279 708 per annum (Level 05) CENTRE: Nelson Mandela Bay Ref No: DOE107/10/2026 Sarah Baartman Ref No: DOE108/10/2026 REQUIREMENTS: A Grade 12 certificate with no experience required. Effective communication skills (written and verbal skills) and a good command of English language. Knowledge of registry duties, practices as well as the ability to capture data, and operate computer. Working knowledge and understanding of the legislative framework governing the Public Service. Knowledge of storage and retrieval procedures in terms of the working environment. Knowledge and understanding of PFMA, Treasury Regulations, Public Service Act and Employment of Educator Act. Effective verbal and written communication skills. Well-developed reasoning mathematical, innovative thinking as well as problem solving ability, ability to execute variety of tasks and be able to work under pressure. Knowledge of Education Sector will be added advantage. DUTIES: Attend to clients. Handle telephone and other enquiries received. Receive and register hand delivered mail/files. Receive all mail. Sort, register and dispatch mail. Distribute notices on registry issues. Opening and closing files according to the record classification system. Filing / storage, tracing (electronically/manually) and retrieval of documents and files. Complete index cards for all files. Open and maintain franking machine register. Frank post, record money and update register on a daily basis. Do spot checks on posts to ensure that no private posts are included. Lock post in postbag for messengers to deliver to Post Office. Open & maintain remittance register. Record all valuable articles as prescribed in remittance register. Hand delivers and signs over remittances to finance. Send wrong remittances back to sender via registered post and record reference number in register. Keep record daily of amount of letters received. Electronic scanning of files. Sort and package files for archives and distribution. Compile list of documents to be archived and submit to the supervisor. Keep records for archived documents. ENQUIRIES: Mr. W Payi Tel No: (040) 608 4200 For e-Recruitment Enquiries, Email: erecruitment@ecdoe.gov.za