Terms
Application Helper: terms, delivery and refunds
Applying for government jobs is always free. This is an optional writing service. It doesn't affect how departments select candidates and isn't connected to DPSA or any department.
Who sells it
- Seller
- Nico Fortuin, trading as govposts
- Legal status
- Sole proprietor (not a registered company; not VAT-registered)
- Physical address
- Saxdowns Road, The Links, Kuils River, Cape Town, 7580
- Phone
- 067 322 3197
- admin@govposts.co.za (orders, receipts and refunds); support@govposts.co.za (help)
- Website
- https://govposts.co.za
What you buy
An optional writing service for one advertised public service post: a CV tailored to that post (PDF and Word), a Z83 answer sheet, a checklist of documents to send, and a list of the post's requirements your CV doesn't show, with advice. You fill in and sign the official Z83 yourself, and you decide what to send. The service does not apply for you, does not affect how departments select candidates, and is not connected to the DPSA or any department. Applying for government jobs is always free.
The free match check costs nothing and commits you to nothing.
Prices
- One post: R39.
- 5 posts: R99. The first post is used at once; the rest are credits tied to your email address, valid for 90 days.
Prices are in South African rand. The seller is not registered for VAT, so no VAT is charged. Payment is by card or Instant EFT on Yoco's secure payment page; we never see your card details.
Delivery
Your documents are usually ready within a few minutes of payment, on the order page and by email. The download link works for 7 days; after that the files and your CV are deleted. If they are not delivered within 24 hours of payment, you are refunded in full automatically.
Cancellation and refunds
Before you pay, you tick a box asking for the service to start immediately. Because the documents are personalised and the service starts at once with your consent, you can't cancel for a change of mind once your documents are delivered (Electronic Communications and Transactions Act, section 42(2)).
You do get:
- One free redo per purchase: tell us what to change and we regenerate the documents once.
- A full refund if payment was taken but your documents weren't delivered within 24 hours, if the files are broken or blank, or if you were charged twice.
- Unused pack credits refunded on request within 30 days of buying the pack, pro rata (R19.80 per unused credit).
Ask for a refund at admin@govposts.co.za with your order number (it starts with GP-). Refunds go back to the card you paid with; banks usually show them within 5 to 10 working days. Your rights under the Consumer Protection Act, including to services of good quality, are not limited by anything here.
Honesty
We only reword, reorder and emphasise what is in your CV; we never invent qualifications, employers, dates, registrations, licences, languages or skills. You are responsible for checking every document before you send it and for everything you submit to a department.
Privacy
Your CV is processed by us and by our AI provider, Anthropic, only to prepare your documents, and is deleted after 7 days. Payments are processed by Yoco. We keep the order record (email, amount, date, product, payment reference) for 5 years for tax purposes. See the privacy policy.