Jobs · Gauteng · Human Settlements (GDHS)
Director: Organisational Efficiency
Directorate: Corporate Management Services
Closes Friday 13 November 2026
The circular is the only authoritative source. Open the PDF at page 121 (opens in new tab)
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Director post in Corporate Management Services. Leads organisational design, service delivery improvement and human resource planning. Suits senior managers with at least 5 years' management experienc
- Manage and monitor operations strategy, standard operating procedures and business processes for the department.
- Lead organisational design, service delivery improvement programmes and diversity management programmes.
- Must have a matric plus an undergraduate qualification (NQF7) in public administration, business management, human resource management, production/operations management or management services.
- Must have at least 5 years' experience at middle or senior management level in organisational development, service delivery improvement, or human resource planning and systems.
- Must hold the SMS Pre-Entry Certificate (required before appointment) and a valid driver's licence.
- Based in Johannesburg. Enquiries: Ms. Khosi Kunene, 072 315 9992. The closing date is not stated in the text.
Generated by claude-haiku-5-5 from the text below; it may be wrong or incomplete. Original wording, page 121 (opens in new tab)
Requirements
- Matric plus an undergraduate qualification (NQF7) in Public Administration / Business Management / Human Resource Management / Production/Operations Management / Management Services as recognised by SAQA.
- A minimum of 5 years relevant experience at middle/ senior managerial level in Organisational Development / Service Delivery Improvement / Human Resource Planning & Systems environment or related field.
- Possession of the SMS Pre-Entry Certificate (required prior to appointment).
- Possession of a valid driver’s license.
- Knowledge:
- Public Service Act and Regulations, Labour Relations Act of 1995, Occupational Health and Safety Act, Employment Equity Act, Basic Conditions of Employment Act, Public Finance Management Act and Treasury Regulations.
- Job Evaluation and organisational design principles.
- Certification as a Job Evaluation Analyst or Panel will be an added advantage.
- Competencies:
- Strategic capability and Leadership, People Management and empowerment, Programme and Project Management, Financial Management and Change Management.
- Problem solving and analysis, Client orientation and customer focus, Service Delivery Innovation.
- Skills:
- Good written and verbal communication skills.
- Planning, organising and execution skills.
- Knowledge management.
- Negotiation skills.
- Change management.
- Language proficiency and ability to manage conflict.
Duties
- Manage and monitor the implementation of Operations Strategy and Design.
- Manage and monitor the development of Standard Operating Procedures and Business Process for the department.
- Develop change management and communication strategies to ensure smooth transition of employees.
- Initiate and manage Organisational Design.
- Plan, implement, monitor and institutionalise Service Delivery Improvement programmes.
- Manage the implementation of the Diversity Management programmes in the department.
- Assess and analyse Service Delivery Model to identify service improvements by identifying resource and functional alignment inefficiencies.
- Manage the development and implementation of human resource strategy and plan.
- Manage the development and implementation of Employment Equity Plans.
- Manage resources of the unit (human resources, finance, assets)
How to apply
Please apply online at https://jobs.gauteng.gov.za/
New to the Z83 form? Read the application guide.
Enquiries
Ms. Khosi Kunene at 072 315 9992
Notes from the department
The Department is committed to achieving employment equity and diversity in accordance with its approved Employment Equity Plan. Preference will be given to suitably qualified Coloured (Male & Female), White female, African male and Persons with disability (PwD) candidates in order to advance the Department’s Employment Equity objectives and address identified under- representation at the relevant occupational level.
As printed in Circular 37 of 2026 · page 121 · open the PDF (opens in new tab)
POST 37/155: DIRECTOR: ORGANISATIONAL EFFICIENCY REF NO: REFS/056668 Directorate: Corporate Management Services SALARY: R1 317 384 per annum, (all-inclusive package) CENTRE: Johannesburg REQUIREMENTS: Matric plus an undergraduate qualification (NQF7) in Public Administration / Business Management / Human Resource Management / Production/Operations Management / Management Services as recognised by SAQA. A minimum of 5 years relevant experience at middle/ senior managerial level in Organisational Development / Service Delivery Improvement / Human Resource Planning & Systems environment or related field. Possession of the SMS Pre-Entry Certificate (required prior to appointment). Possession of a valid driver’s license. Knowledge: Public Service Act and Regulations, Labour Relations Act of 1995, Occupational Health and Safety Act, Employment Equity Act, Basic Conditions of Employment Act, Public Finance Management Act and Treasury Regulations. Job Evaluation and organisational design principles. Certification as a Job Evaluation Analyst or Panel will be an added advantage. Competencies: Strategic capability and Leadership, People Management and empowerment, Programme and Project Management, Financial Management and Change Management. Problem solving and analysis, Client orientation and customer focus, Service Delivery Innovation. Skills: Good written and verbal communication skills. Planning, organising and execution skills. Knowledge management. Negotiation skills. Change management. Language proficiency and ability to manage conflict. DUTIES: Manage and monitor the implementation of Operations Strategy and Design. Manage and monitor the development of Standard Operating Procedures and Business Process for the department. Develop change management and communication strategies to ensure smooth transition of employees. Initiate and manage Organisational Design. Plan, implement, monitor and institutionalise Service Delivery Improvement programmes. Manage the implementation of the Diversity Management programmes in the department. Assess and analyse Service Delivery Model to identify service improvements by identifying resource and functional alignment inefficiencies. Manage the development and implementation of human resource strategy and plan. Manage the development and implementation of Employment Equity Plans. Manage resources of the unit (human resources, finance, assets) ENQUIRIES: Ms. Khosi Kunene at 072 315 9992 NOTE: The Department is committed to achieving employment equity and diversity in accordance with its approved Employment Equity Plan. Preference will be given to suitably qualified Coloured (Male & Female), White female, African male and Persons with disability (PwD) candidates in order to advance the Department’s Employment Equity objectives and address identified under- representation at the relevant occupational level.