Jobs · KwaZulu-Natal · Employment and Labour
Client Service Officer: Inspection and Enforcement Services
Closed Friday 16 October 2026Applications are no longer accepted.
The circular is the only authoritative source. Open the PDF at page 20
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Client Service Officer providing help desk support for labour inspection and enforcement services. Grade 12 required, no experience needed.
- Provide first point of contact at help desk for Registration services
- Resolve complaints related to labour legislation within scope of departmental procedures
- Perform general administrative duties and participate in advocacy sessions
- Minimum qualification: Grade 12; knowledge of labour legislation, ILO conventions, and Public Service Regulations required
- Must have interpersonal skills, telephone etiquette, interviewing ability, computer literacy, and communication skills
- Based at Stanger Labour Centre, KwaZulu-Natal
- Apply to Deputy Director at PO Box 138, Stanger, 4450, or 12 Cato Street, Stanger, or email Jobs-KZN25@labour.gov.za
Generated by claude-haiku-4-5-20251001 from the text below; it may be wrong or incomplete. Original wording, page 20
Requirements
- Grade 12; no experience required.
- Knowledge:
- All relevant Labour legislations and regulations, Relevant ILO conventions, Public Service Regulations, Public Service Act, Knowledge of Departmental policies, procedures and guidelines, Batho Pele Principles.
- Skills:
- Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving.
Duties
- Render services at help desk as the first point of entry within the Registration services.
- Resolve all complaints on IES labour legislation received from clients within the scope and dictates of the IES SOP.
- Render general administrative duties and participate in advocacy sessions as and when required.
How to apply
Deputy Director: Stanger Labour Centre, PO Box 138, Stanger, 4450, or hand deliver at 12 Cato Street, Stanger. For Online Applications: Jobs- KZN25@labour.gov.za
New to the Z83 form? Read the application guide.
Enquiries
Mr M Mwelase Tel No: (032) 307 0989
Notes from the department
Indian Males, Indian Females, White Males, White Females and Persons with disabilities are encouraged to apply.
As printed in Circular 35 of 2026 · page 20 · open the PDF
POST 35/25: CLIENT SERVICE OFFICER: INSPECTION AND ENFORCEMENT SERVICES REF NO: HR4/4/9/1 SALARY: R280 278 per annum CENTRE: Stanger – KwaZulu Natal REQUIREMENTS: Grade 12; no experience required. Knowledge: All relevant Labour legislations and regulations, Relevant ILO conventions, Public Service Regulations, Public Service Act, Knowledge of Departmental policies, procedures and guidelines, Batho Pele Principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving. DUTIES: Render services at help desk as the first point of entry within the Registration services. Resolve all complaints on IES labour legislation received from clients within the scope and dictates of the IES SOP. Render general administrative duties and participate in advocacy sessions as and when required. ENQUIRIES: Mr M Mwelase Tel No: (032) 307 0989 APPLICATIONS: Deputy Director: Stanger Labour Centre, PO Box 138, Stanger, 4450, or hand deliver at 12 Cato Street, Stanger. For Online Applications: Jobs- KZN25@labour.gov.za NOTE: Indian Males, Indian Females, White Males, White Females and Persons with disabilities are encouraged to apply.