Administrative Officer: Quality Management and Evaluation

Requirements

• An appropriate 3-year tertiary qualification (National Diploma/B-Degree or higher qualification).
• A minimum of 1–year relevant administrative support experience.
• Competencies:
• Knowledge of and working experience of the following:
• Legislation, regulatory frameworks, policies and best practices relevant to the line function; information systems that support the management of knowledge and information relating to the line function; administrative procedures and processes; project management functions; project coordination and project-related analytics; designing and implementing data collection tools; collecting and analysing data; ensuring data quality and managing data and related information; monitoring and evaluation tools; data verification and analysis; creating dashboards and developing monitoring and evaluation tools; data management and data integrity; information and records management/administration; operational management practices; procurement and tendering processes.
• Skills: numeracy; literacy; computer literacy; language proficiency; project management; legal administration.
• Others: communication; research; analytical skills; organising; planning; time management; problem-solving; record keeping and minute taking; ability to work under pressure; willingness to work irregular hours and meet tight deadlines; ability to draft submissions, memoranda, reports, plans and letters; well-developed ability to build credibility, trust and cooperation through interpersonal interactions; no criminal record.

Duties

• Render support with the development and maintenance of training policies and processes as part of the External Governance of the Quality Management System;
• Render support with the monitoring of all quality assurance (administrative aspects) to ensure compliance with all other relevant policies and procedures as part of the Internal Governance process;
• Render support with the monitoring to ensure compliance and relevance of Service Level Agreements (SLA’s);
• Render line administrative support services to the Sub- Directorate;
• Research and development.

How to apply

New to the Z83 form? Read the application guide.

Enquiries

Notes from the department

• Only applications submitted online will be accepted.
• Kindly note that technical support is only available from Monday to Friday from 8:00 to 16:00.
• Should you experience any difficulties with your online application you may contact the helpline on 0861 370 214.
• Please ensure that you submit your application on or before the closing date as no late applications will be considered.
• The selection process will be guided by the EE targets of the employing department.
• By applying for this post, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference.
• Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.
• All shortlisted candidates must make themselves available to be interviewed at a date, time and place as decided by the selection panel.
• All shortlisted candidates will be required to submit duly completed and signed vetting and supporting documentation within the timeframe communicated by the WCG and prior to the interview date.
• Failure to provide the required duly completed and signed vetting and supporting documentation within the prescribed timeframe, without reasonable justification, may result in the shortlisted candidate not being considered further in the current recruitment and selection process.
• All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to assess relevant functional elements of the job and an interview.
• Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. he successful candidate will be required to complete the Senior Management Pre-Entry Programme (Nyukela) and submit the certificate before he/she can be appointed to this post.
• The purpose of the Senior Management Pre-Entry Programme, which is a public service specific training programme applicable to all applicants who aspire to join the SMS, is to ensure that potential SMS members have a background in processes and procedures linked to the SMS.
• The duration of the online Pre-Entry Programme is 120 notional hours (15 days).
• Full details may be sourced by the following link: https://www.thensg.gov.za/training- course/sms-preentryprogramme.
• The successful candidate shall be subjected to a leadership assessment, within one (1) month of appointment, to assess the managerial competencies required for SMS members in the Public Service as specified under Chapter Five (5) of the SMS handbook.
• This assessment shall be conducted to determine an individual’s ability to lead, manage, and direct others and to identify developmental gaps in core generic leadership and management competencies.
• The successful candidate will be required to enter into an employment contract and a performance agreement.
• The successful candidate will be subject to security vetting; and the candidate will have to disclose her/his financial interests.
• Furthermore, thank you, to the huge public interest, we receive many applications for our posts, and as such will not be able to respond personally to all applications.
• Therefore, should you not hear from us within 10 weeks from close of the advert please consider your application unsuccessful.