Administration Clerk Production (Receptionist)

Requirements

• A Senior/Grade 12 certificate.
• Receptionist, front line/Office Admin short courses /certificate will serve as an added advantage.
• Good written and verbal communication skills.
• Ability to learn the Agency service delivery components.
• Must be able to operate a switchboard.
• Must be computer literate with typing skills.
• Must be able to organize and prioritise work and have telephone etiquette.
• Good verbal and written communication skills.
• Ability to take initiative and work independently.

Duties

• Provide administrative support to Corporate Services.
• Compile VA2 of the section.
• Record all incoming mail and invoices from Stakeholders.
• Prepare and compile submissions as per the request.
• Issuing of access cards to staff and visitors.
• Order access cards and keep registers.
• Operate the switchboard by answering incoming and making outgoing calls.
• Ensure that customers are referred to promptly and correctly.
• Take messages and administer the correct distribution thereof.
• Supply basic information to customers regarding the Agency services.
• Keep the reception area clean and tidy at all times.
• Receive visitors.
• Update internal telephone directory and keep a database of received documents.
• Responsible for reporting faults on the telephone system to the service provider.
• Utilize the telephone management system to monitor telephone costs, including printing reports and verifying information, keeping and completing registers pertaining to the telephone system.

How to apply

New to the Z83 form? Read the application guide.

Enquiries

Notes from the department

• Other related documentation such as copies of qualifications, identity documents, driver’s license etc need not to accompany the application when applying for a post as such documentation must only be produced by shortlisted candidates during the interview date in line with DPSA circular 19 of 2022.
• With reference to applicants bearing professional or occupational registration, fields provided in Part B on the online Z83 must be completed as these fields are regarded as compulsory.
• Failure to complete or disclose all required information will automatically disqualify the applicant.
• No late applications will be accepted.
• Shortlisted candidates will be subjected to suitability checks (SAQA verification, reference checks criminal and credit checks).
• SAQA evaluation certificate must accompany foreign qualifications (only when shortlisted).
• Applications that do not comply with the above- mentioned requirements will not be considered.
• All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments.
• One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment.
• Candidates will be required to complete a financial disclosure form and undergo security clearance.
• Foreigners or dual citizenship holders must provide a police clearance certificate from country of origin (only when shortlisted).
• The Pongola-Umzimkhulu Catchment Management Agency and Mzimvubu Tsitsikamma Catchment Management Agency are Public Water Resource Management Agency, established in line with the provisions of the National Water Act, 1998 (Act no 36 of 1998) (NWA) and National Water Policy for South Africa.
• It is an entity of the National Department of Water and Sanitation.
• Employees appointed in the CMA have similar employment terms and conditions as those of employees appointed in terms of the Public Service Act, though not employed in terms of the Public Service Act.
• If you do not hear from us within three (3) months of this advertisement, please accept that your application has been unsuccessful.
• Faxed applications will not be considered.
• The agency reserves the right not to fill these positions.
• Women and persons with disabilities are encouraged to apply and preference will be given to the EE Targets.